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How Retail Can Thrive in a World Without Stores

Historically, shopping has been a sensory experience. Store associates served as personal shoppers, helping customers pick out items. Shoppers gauged quality by the look and feel of a product. They asked for sales associates’ opinions when they tried on clothes. It was as much an emotional experience as it was a physical, tactile one.

Stop treating women as accessories and recognise their purchasing power

Women play minor roles in ad campaigns in a variety of sectors from automotive to utilities, missing their decisive influence in the purchase process. 

Scaling Customer Service as Your Startup Grows

As your startup grows, what your customers expect from you will change and the volume of their requests will change. You’ll shift from the reactive mode of supporting requests as they happen to the proactive mode of fixing issues before they ever become a problem.

Human + machine: A new era of automation in manufacturing

New technologies are opening a new era in automation for manufacturers—one in which humans and machines will increasingly work side by side.

The More Senior Your Job Title, the More You Need to Keep a Journal

For leaders assuming the CEO title for the first time, taking time to learn and think translates into early successes. But the problem is there’s little time to do either. Information comes at them more quickly, more people than ever before demand their time, and they’re told that the myriad decisions piled in front of them are all important.

Gartner Releases the Hype Cycle for Cloud Security in 2017

Analysts Will Discuss Cloud Security at the Gartner Security & Risk Management Summits in London and Dubai

Research: Writing a Business Plan Makes Your Startup More Likely to Succeed

When asked about an opponent’s plan for their impending fight, former world heavyweight champion Mike Tyson once said: “Everyone has a plan until they get punched in the mouth.”

5 Questions to Ask About Corporate Culture to Get Beyond the Usual Meaningless Blather

There aren’t many leaders who would disagree with the idea that a healthy, productive culture is a defining element of business success. Yet I’ve seen so many companies with lofty-sounding “mission statements” and “core values” that have the most toxic workplaces imaginable. I’ve met so many leaders who are brilliant when it comes to product design and capital structure but who treat the people in business as an afterthought, a matter of sound administration as opposed to daring innovation.

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